Privacy Policy

01 Introduction

This Privacy Policy describes how KSR Realty (“we”, “us”, or “our”) may collect, use, store and protect personal information when you interact with our website and related property enquiry services.

Information may be shared with us through channels such as:

• Website forms
• Property enquiry forms
• Callback requests
• Site-visit booking requests
• Brochure download requests
• WhatsApp or phone enquiries
• Newsletter or marketing signup (where offered)
• Instagram or other social-media interactions linked from this website

By using this website or submitting an enquiry, you acknowledge that your information may be handled as described in this policy. Please also review our Terms and Conditions.

02 Information We Collect

The exact information collected depends on how you interact with our website and services. Categories may include the following.

Information you provide directly

• Name
• Mobile number
• Email address
• Preferred property type
• Budget range
• Preferred location
• Site-visit preferences
• Message or enquiry details

Information collected automatically

• IP address
• Browser type
• Device type
• Pages visited
• Referring page
• Date and time of visit
• Cookie identifiers
• Basic usage analytics

Information from third-party services

• Social media platforms
• Advertising platforms
• Analytics providers
• CRM systems
• WhatsApp integrations
• Form or hosting providers

03 How We Use Information

We may use personal information for purposes such as:

• Responding to property enquiries
• Arranging calls and site visits
• Sending requested brochures or project details
• Providing price and availability updates
• Improving website experience and content relevance
• Measuring marketing performance
• Preventing misuse, spam or fraud
• Meeting applicable legal or regulatory obligations
• Sending promotional messages where consent exists or where permitted by law

KSR Realty does not sell personal information. Where we share information with service providers, access is intended to be limited to what is reasonably necessary to deliver the relevant service.

04 Cookies and Tracking

Our website may use cookies and similar technologies to support essential functionality and to understand how visitors use our pages. Depending on configuration, this may include:

• Essential cookies required for site operation
• Analytics cookies
• Advertising cookies
• Social-media pixels
• Session storage
• Local storage

You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect how some parts of the website function.

If a cookie-preference tool is added to this website in the future, this section may be updated to describe how you can manage those choices.

05 Sharing of Information

Information may be shared with:

• Authorized KSR Realty employees and sales teams
• CRM providers
• Website hosting and technical service providers
• Marketing service providers
• Analytics providers
• Legal or regulatory authorities where required by law
• Financial or banking partners, only when you request loan assistance or related support

Third-party access should be limited to what is reasonably necessary for the requested service or for compliance with applicable obligations.

06 Data Storage and Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure or destruction.

No method of transmission over the internet or method of electronic storage is completely secure. While we seek to use commercially reasonable measures, we cannot guarantee absolute security of information.

07 Third-Party Services

This website may link to or integrate with third-party services, which may include platforms such as:

• Instagram
• Facebook
• YouTube
• WhatsApp
• Google Maps
• Google Analytics
• Meta services
• Payment, CRM or form providers, where applicable

Third-party privacy practices are governed by their own policies. We encourage you to review those policies before sharing information through external platforms.

08 Your Rights and Choices

Subject to applicable law, you may request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information, where appropriate
• Withdrawal of marketing consent
• Updates to communication preferences

To make a request, contact us using the details in the Contact Us section below. We may need to verify your identity before responding.

09 Children’s Privacy

This website is intended for adults exploring property and related services. It is not intentionally directed to children, and KSR Realty does not knowingly seek personal information from children through property enquiry services.

If you believe a child has provided personal information through this website, please contact us so we can review and, where appropriate, delete the information.

10 Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Enquiry handling and customer service
• Legal and regulatory obligations
• Business record-keeping
• Dispute resolution
• Legitimate business needs related to property sales support

Retention periods may vary depending on the nature of the enquiry, applicable law and operational requirements.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. When we do, we will revise the “Last updated” date shown at the top of this page.

We encourage you to review this page periodically. Continued use of the website after an update means you acknowledge the revised policy, to the extent permitted by applicable law.

12 Contact Us

For privacy-related questions or requests, please contact: